This document was published in the April 15, 2011, issue (Vol. 2011, No. 8) of the Utah State Bulletin.
Governor, Administration: Governor's Executive Order EO/003/2011: Providing Public Services on Fridays
Issued: March 30, 2011
PROVIDING PUBLIC SERVICES ON FRIDAYS
WHEREAS, on August 4, 2008, the State of Utah launched the Working 4 Utah initiative with the goal of becoming the model employer of qualified people;
WHEREAS, the Working 4 Utah initiative was designed to provide extended hours of access to government services, reduce energy consumption, and attract and retain a quality workforce;
WHEREAS, under the Working 4 Utah initiative, state agency employees' working hours were generally adjusted from five eight-hour days per week to four ten-hour days per week, with state agencies open from 7:00 a.m. until 6:00 p.m., Monday through Thursday;
WHEREAS, the public response to the extended hours has been overwhelmingly positive with independently conducted polls demonstrating that 60 per cent of Utahns believe the four ten-hour day schedule is good for Utah residents, 72 per cent of Utahns think the work schedule is a good way for government to save money, and 66 per cent of Utahns indicate they believe the State should continue the initiative;
WHEREAS, the Working 4 Utah initiative has promoted efficiencies in state government and has lead to annual cost savings;
WHEREAS, Utah currently has more than 900 services on-line and continues to find new ways to provide services on-line and, in fact, is a national leader in finding cost savings by better utilizing technology to make services available 24 hours a day, seven days a week;
WHEREAS, in more than two years since the Working 4 Utah initiative has been in place, the state has monitored the process and found the need to provide certain services on Fridays, and has opened certain offices to respond to those needs;
WHEREAS, the people of the State of Utah should have the ability to access critical public-facing services on Fridays;
WHEREAS, the state should have the capability to provide critical, public-facing services on Fridays without sacrificing the extended Monday through Thursday hours, nor the cost savings realized by the Working 4 Utah initiative;
NOW, THEREFORE, I, Gary R. Herbert, Governor of the State of Utah, by the authority vested in me by the laws and constitution of the state, do hereby order that:
1. by October 1, 2011, all critical, public-facing services provided by executive branch state agencies will be available to the public in one of three ways; (1) in person; (2) on-line; or (3) with telephone support.
IN WITNESS, WHEREOF, I have hereunto set my hand and caused to be affixed the Great Seal of the State of Utah. Done at the Utah State Capitol in Salt Lake City, Utah on this 30th day of March 2011.
Gary R. Herbert
[DAR NOTE: See related Executive Order 2008-0006, issued 07/31/2008, Launching the Working 4 Utah Initiative]
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