Utah Administrative Code

The Utah Administrative Code is the body of all effective administrative rules as compiled and organized by the Division of Administrative Rules (see Subsection 63G-3-102(5); see also Sections 63G-3-701 and 702).

NOTE: For a list of rules that have been made effective since January 1, 2020, please see the codification segue page.

NOTE TO RULEFILING AGENCIES: Use the RTF version for submitting rule changes.

R525. Human Services, Substance Abuse and Mental Health, State Hospital.

Rule R525-7. Complaints/Suggestions/Concerns.

As in effect on January 1, 2020

Table of Contents

R525-7-1. Authority and Purpose.

(1) This rule is promulgated under the authority of Section 62A-15-105.

(2) The purpose of this rule is to explain the process for patients and their family members to register complaints, suggestions and concerns.

R525-7-2. Patient and Family Members May Register Complaints.

Patients and/or their family members may register a complaint/suggestion/concern about the hospital to any hospital staff member.

R525-7-3. Complaints/Suggestions/Concerns Are Reviewed.

Complaints/suggestions/concerns are reviewed by the Hospital Suggestion Committee and forwarded to the appropriate person/agency for response.

R525-7-4. The Suggestion Committee Shall Respond.

The person submitting the complaint/suggestion/concern shall receive a response from the Suggestion Committee.

R525-7-5. No Reprisal to Person Making Complaint.

Patients, family members, and members of the public may pursue complaints against the hospital without reprisal.


complaints, suggestions, concerns

Date of Enactment or Last Substantive Amendment

February 21, 2012

Notice of Continuation

January 16, 2018

Authorizing, Implemented, or Interpreted Law


Additional Information


For questions regarding the content or application of rules under Title R525, please contact the promulgating agency (Human Services, Substance Abuse and Mental Health, State Hospital). A list of agencies with links to their homepages is available at http://www.utah.gov/government/agencylist.html or from http://www.rules.utah.gov/contact/agencycontacts.htm.