R525.  Human Services, Substance Abuse and Mental Health, State Hospital.
R525-7.  Complaints/Suggestions/Concerns.
R525-7-1.  Authority and Purpose.
	(1)  This rule is promulgated under the authority of Section 62A-15-105.
	(2)  The purpose of this rule is to explain the process for patients and their family members to register complaints, suggestions and concerns.

R525-7-2.  Patient and Family Members May Register Complaints.
	Patients and/or their family members may register a complaint/suggestion/concern about the hospital to any hospital staff member.

R525-7-3.  Complaints/Suggestions/Concerns Are Reviewed.
	Complaints/suggestions/concerns are reviewed by the Hospital Suggestion Committee and forwarded to the appropriate person/agency for response.

R525-7-4.  The Suggestion Committee Shall Respond.
	The person submitting the complaint/suggestion/concern shall receive a response from the Suggestion Committee.

R525-7-5.  No Reprisal to Person Making Complaint.
	Patients, family members, and members of the public may pursue complaints against the hospital without reprisal.

KEY:  complaints, suggestions, concerns
Date of Enactment or Last Substantive Amendment:  February 21, 2012
Notice of Continuation:  January 16, 2018
Authorizing, and Implemented or Interpreted Law:  62A-15-105